This training provides:
Proven and tested techniques on empathy while keeping your cool.
Skills on how to listen with Trauma Informed Care while getting important information from the caller.
Self-care tools so you can be effective without retaining vicarious trauma.
This training provides:
Proven and tested techniques on empathy while keeping your cool.
Skills on how to listen with Trauma Informed Care while getting important information from the caller.
Self-care tools so you can be effective without retaining vicarious trauma.
March 15, 12:00-3:00pm
March 16, 3:00-6:00pm
March 17, 8:00-11:00am
Zoom Training April 12, 12:30pm
This training provides:
Proven and tested techniques on empathy while keeping your cool.
Skills on how to listen with Trauma Informed Care while getting important information from the caller.
Self-care tools so you can be effective without retaining vicarious trauma.